Contact the Team or Find Support
Common Issues
For technical questions not covered below, please feel free to email us.
X-Plane
MISSING JETWAYS/AIRPORT DOES NOT LOAD
This is usually caused by the user missing the free SAM or (Scenery Animation Manager). You can get it for free below as it’s used in allowing the jetways to connect to the aircraft.
AIRPORT GLITCHING/NOT LOADING
This is usually caused by the user not having the correct scenery.ini order. Please make sure the airport name is at the top of the .ini file.